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zooplus AG was founded in Munich in 1999 and today it is Europe’s leading e-tailer for pet food and pet supplies. With an annual double-digit growth rate and a revenue of 1.8 billion Euro in 2020, we have already successfully rolled out our business model in 30 European countries and we are expecting further sustainable growth in European e-commerce.

Our employees are the key to our success!

The zooplus team currently consists of 860 interdisciplinary specialists and managers from more than 40 countries who work at 12 international sites in the Sales & Marketing, IT, Operations and Administration departments. So we can remain successful against our competitors in the future too, we are looking for individuals who can develop our business and help create a positive corporate culture by not only demonstrating versatile professional and methodological expertise, but also by showing a passion for performance, analysis and a solution-based approach. This includes dealing with rapid changes, intensive networking and an in-depth understanding of technology, the digital market and the business model’s value-added chain.


Operational Research & Innovation department (within COO organization) aims to support zooplus in transforming its operational model using sound quantitative approaches and methodology. We define objectives and goals for various business processes/functions, and evaluate alternatives that help achieve them. While doing so, we need to be aware of the constraints that might hinder us and find ways to break them through innovation. With a relentless focus towards the company’s goals, we want to envision and reshape the future of our business and be the trendsetter in e-commerce and online retail. We are looking for smart people who can support us in our mission. The position will be full time (40 hrs/week) and the working location will be Munich, Germany.

Your responsibilities:

  • Help our organization make better decisions based on data using advanced analytics and mathematics
  • Define and refine problems and develop algorithmic approaches to solve them
  • Interview and survey stakeholders involved with the process or problem under review
  • Investigate complex business challenges and obstacles
  • Determine best practices for the method of analysis based on the problem at hand
  • Develop practical solutions using statistical analysis, simulations, predictive modeling, etc.
  • Advise managers and executives on best practices
  • Engage with developers to improve the technical development of algorithms, IT products, etc.
  • Stay up-to-date with latest trends in Operations Research, Numerical optimization, Machine learning, etc. and apply them to the companies’ business model

  • Advanced degree (Masters or PhD) with a strong quantitative focus, e.g. Engineering, Mathematics, Physics, Economics, Business Administration, Operations Research, etc.
  • Expertise in mathematical programming, optimization algorithms, simulations and statistics
  • Strong scientific mindset preferably demonstrated through academic experience
  • Strong programming skills in scripting languages e.g. Python, R, etc., and ideally other higher level programming languages e.g. Java, C++, etc.
  • Skills in one or more of optimization tools (e.g. Gurobi, CPLEX, GAMS, etc.), simulation tools (e.g. ARENA, Anylogic, etc.) or mathematical languages (MATLAB, Julia, etc.)
  • Ability to handle and process large amounts of data and derive useful conclusions
  • Creative thinking and problem solving skills, particularly in business environments
  • Great communication skills to present complex ideas to technical and non-technical audience alike
  • Entrepreneurial mindset with a can-do-anything attitude

What makes zooplus a great place to work

  • Motivated and friendly teams with over 50 nationalities
  • Dedicated Buddy to support your onboarding
  • A partnership with a selected gym
  • A central location in Munich
  • Flexible working hours and healthy work-life balance with 28 vacation days (plus Dec 24th and 31st)
  • Hybrid working model with 2 office- & 3 flexible days
  • Modern workspaces, state-of-the-art equipment, and mobile phones
  • Continuous development through internal and external training opportunities
  • Employee discount for all company shops
  • Company pension scheme
  • Company events

Wir bieten

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Our office is located at the heart of Munich city center near Stachus and has excellent infrastructure links. Additionally we offer competitive benefits such as fresh fruits, free beverages and company fitness.